Orders typically ship within 2–3 business days after purchase.

Once an order has been placed, it cannot be edited. Please double-check your details before confirming your purchase.

Orders can be canceled within 24 hours of placing them. Contact us at nineteen-92@outlook.com for assistance.

• We offer standard and expedited shipping options at checkout.
• Free standard shipping is available on orders over £100.
• We do not currently offer international shipping.

Once your order ships, you’ll receive an email with tracking information.

• If you change your mind, items are eligible for a refund when shipped back within 14 days of delivery.
• Items are eligible for store credit if returned within 28 days of delivery.
• Sample sale items are final sale and cannot be returned.

Please use our Returns Portal to start your return.

We do not offer exchanges at this time. We recommend returning your item and placing a new order for the desired product.

We currently do not offer international orders, so international returns are not applicable.